Frequently Asked Questions
Can I see my previous shipments online?
Yes. The secure customer portal is designed to display both active packages and previous or collected packages associated with your account.
What documents do I need for customs clearance in St. Vincent?
The documents required can vary depending on the type of goods and shipment. Contact T&T Shipping Agencies LTD before clearance so the team can advise you on the documents needed for your particular shipment.
Does T&T Shipping receive cargo from Canada?
Yes. T&T handles cargo connected to Canada through Karib Shipping, providing another international shipping connection for customers in St. Vincent.
How do I register with T&T Shipping Agencies LTD?
You can register online through the T&T Shipping Agencies LTD website. Once your registration is submitted, your information will be added to our customer system and you will receive confirmation regarding your account and shipping details.
How can I check the status of my package with T&T Shipping?
Registered customers can sign in to their secure T&T Shipping account to view package information and the latest status updates entered by the T&T team. Depending on the shipment, statuses may include Received at Warehouse, Processing, In Transit, Arrived in St. Vincent, Clearing Customs, Ready for Collection and Collected.
Which Caribbean destinations does T&T Shipping serve?
T&T Shipping Agencies LTD supports regional cargo movement between St. Vincent and destinations including:
Antigua & Barbuda, Dominica, Montserrat, St. Kitts & Nevis, St. Lucia, Trinidad & Tobago, Tortola in the British Virgin Islands, and St. Martin / Sint Maarten, including the French and Dutch sides.
How can I contact T&T Shipping Agencies LTD?
You can contact the T&T team using the following numbers:
WhatsApp: +1 (784) 455-2190
Main Office: +1 (784) 451-2596
Secondary: +1 (784) 456-1832
Does T&T Shipping provide customs brokerage services in St. Vincent?
Yes. T&T Shipping Agencies LTD provides customs brokerage services in Kingstown, helping individuals and businesses navigate the process of moving imported goods through Customs and the port.
Where is T&T Shipping Agencies LTD located in St. Vincent?
T&T Shipping Agencies LTD is located on Sharpe Street in Kingstown, St. Vincent & the Grenadines, downstairs the Shop & Save Building.
How will I know when my package is ready for collection?
When T&T staff mark your shipment as Ready for Collection, you can receive an email notification and the updated status will appear in your customer account.
Can I ship packages from Miami to St. Vincent with T&T?
Yes. T&T handles packages through its Miami shipping connection. Customers should register with T&T and use the appropriate account and shipping information provided to them.
Where do I collect my package in St. Vincent?
Package collection is handled through T&T Shipping Agencies LTD in Kingstown, St. Vincent & the Grenadines. Customers should follow the collection instructions provided by T&T when their shipment is ready.
Does T&T Shipping receive packages from New Jersey?
Yes. T&T Shipping Agencies LTD handles cargo connected through New Jersey, including its relationship with Target Caribbean Shipping.
Does T&T Shipping handle regional Caribbean cargo?
Yes. Regional shipping is an important part of T&T's services.
Is T&T's online tracking real-time carrier tracking?
No. Shipment information is updated by authorized T&T staff.
Can businesses use T&T for imports and exports?
Yes. T&T Shipping Agencies LTD works with both individuals and businesses and has experience with imports, exports, customs brokerage and regional cargo movement.
Can T&T help me clear commercial cargo through Customs?
T&T provides brokerage assistance for both personal and commercial cargo. If you need assistance with an import or shipment, you can submit a brokerage enquiry and the team can advise you on the next steps.
What are T&T Shipping's opening hours?
T&T Shipping Agencies LTD is open:
Monday–Friday: 8:30 AM–4:00 PM
Saturday: 8:00 AM–12:00 PM
Sunday & Public Holidays: Closed
Do I need an account before shipping a package with T&T?
Yes, registering helps T&T identify your packages and connect shipment information with your customer account. Registered customers can also sign in to view package information and shipment updates.
Can I shop online in the United States and ship my purchases to St. Vincent?
Yes. Registered customers can use their assigned US shipping information when ordering eligible items online and have their packages forwarded through T&T Shipping Agencies LTD.
Does T&T Shipping offer a US mailbox service in St. Vincent?
Yes. T&T Shipping Agencies LTD provides US shipping services that allow registered customers in St. Vincent to use the shipping information assigned to their account when purchasing items from overseas.
Will I be notified when my package arrives?
Customers will receive automated email notifications at key stages, including when a package is added to their account and when it is marked Ready for Collection.